Verizon scraps plan for $2 billing fee

Verizon Wireless on Friday announced that it is canceling plans to charge a $2 convenience fee to customers making one-time bill payments online or over the phone. The carrier announced earlier this week that the new fee would allow it to continue providing subscribers with the option to make one-time payments using its web-based and telephone payment systems. Following a rash of negative press and customer complaints, Verizon confirmed that it will scrap plans to introduce the new fee next month.�?At Verizon, we take great care to listen to our customers, Verizon Wireless CEO Dan Mead said in a statement. “Based on their input, we believe the best path forward is to encourage customers to take advantage of the best

Source: http://www.bgr.com/2011/12/30/verizon-scraps-plan-for-2-billing-fee/

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